They care about their customers and gave me excellent service.
Reserved a rental car on Monday for today. I advised them that I had an out of state drivers license and was told that would be fine I just needed to bring in 2 bills in my name. When I arrived today with all the documents they told me to bring they then told me they could still not rent me a vehicle bc my address on my license didn't match the address on my bills -_- (which was the reason for me informing them my license was out of state and asking what the alternatives were in the 1st place) long story short I'm missing an very important weekend with my family, they couldn't even offer an apology.
AWESOME staff and service
Had great service with them and it's great having them picking me up. But they need to have something in the system that says they are out of vehicles so you can make other plans instead of waiting on a vehicle to come in and telling you one should come in before closing time. Missed out a a great weekend on family outing.
Car is sipped to be ready at 10 the told me to wait till tonight to pick up. Unacceptable
Enterprise Rent A Car is a US Car Rental based in Deridder, Louisiana. Enterprise Rent A Car is located at 702 Mahlon St, DeRidder, LA 70634, USA.
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