So a few years ago I had issues with my jeep, given the circumstances and with an impending wedding in my future I thought "self, maybe we should take it to a dealership, just this one time, it's just a water pump...." it was at that moment... I knew I f#@K#D up. I will say this first, the staff seemed pretty pleasant however, I clearly said call me if there are any issues or before you add anything. So long story short they replaced the water pump and the vehicle still wasn't running properly. They then seemly appeared to guess what was wrong, like spinning a globe around and sticking your finger on a spot to choose a vacation destination. They added spark plugs and some random stuff without calling me first... no big deal, after all I should have seen that coming. However, my jeep still wasn't running right and they went on to say that my head gaskets were blown. Those chodes then quoted me a rediculous 8k to fix said gaskets and that was on top of the 11 hundred dollar tab that they had already bent me over for, just to change an effn water pump. So I pulled my ish out of there, youtubed the issue, and fixed it for less than a hundred bucks. My jeep has been running perfect ever since. That was late September, 2013. Obviously I'm still bitter about it as it's almost 2017. So do yourselves a huge solid and don't take your vehicles there. Hope this review is useful and I hope you all have a fine Navy Day!
Do NOT use this dealership. I am travelling to Lake Charles to get service that is willing to work with my time. This dealership is unprofessional and has made my simple fix on my 2014 1500 a complete nightmare. I waited for a week and half for parts to come in and when some of them did arrive they lost them. I requested that they work with me professionally since I require my truck to work and I had a business trip and gave them two weeks notice. They failed to find the lost parts and I had to rent a car for the business trip. When I got back they accepted my car and when I found out they don't provide rentals and enterprise did not have a adequate vehicle for use they told me I would have to wait another week and could only schedules appointments on Mondays. I'm sick of this company and their behavior towards customers. Brandie Sonier is completely UNPROFESSIONAL!
I am do NOT recommend that you use their business.
We broke down (blowout) at closing time. We were told they were closed and everyone had gone home. But the gentleman my husband was talking to told him not to hang up because he had a young man that lived across the street that had just gotten off. Jesse (sp) came to our rescue within a few moments. He was courteous and friendly. Every where we had called refused to try and help us. I don't understand everyone's complaints because being from out of state we were thankful. Also, Jesse didn't want to take payment.
Service manager was very nice and helpful. Got our car in and out.
Got me my appointment work on my Jeep very friendly very knowledgeable clean facility
The Manager was very unfriendly and the service was not acceptable!
Green Chevrolet Service is a US Car Repair based in Deridder, Louisiana. Green Chevrolet Service is located at 307 E 1st St, DeRidder, LA 70634, USA.
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